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4.8/5
Independent Feedback based on 1988 verified reviews.
Polestar 4
It was managed very well. Unfortunately the person I dealt with did tell me that the three year’s service was in with the price. He then told me after the purchase that Polestar had decided to withdraw this for the 2026 model. Mistakes can happen.
Thank you for your 4* feedback John. I am sorry to hear that your were not informed when Polestar changed their servicing offer, we will feed back your comments to the team to ensure that we/they are always pro active in these matters. We wish you many happy miles in your new Polestar 4
Great service
Great service from start to finish. Updated on my vehicle order by phone and email. Would highly recommend
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
Lease Genesis GV60
Excellent, professional and friendly service. First car i have ever leased and everything went smoothly so far. Received Genesis GV60 22/9/25
Thank you for leaving such great feedback Philip, we're so pleased you chose us for your first lease and are thrilled you had a good experience with us. If you need anything in the future, please do get in touch. All the best, Lauren.
Polestar 4 leasing made simple.
Very professional and friendly service making the whole process from vehicle choice through to ordering and delivery simple and painless. Always available and prompt at returning calls and answer questions.
Thank you for leaving such great feedback, we're thrilled you've had a good experience with us and are glad you're enjoying your new vehicle. All the best, Lauren.
Quick, Easy and Hassle-Free Car Leasing
Excellent service from Carparison. Prices were the best we found, and the whole process was quick, easy and hassle-free. One of the best experiences I’ve had leasing a car. I’ll definitely recommend to friends and family.
Hi Scott, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Excellent and professional
Very professional and efficient. Friendly and knowledgeable. I had excellent advice and help throughout the whole process. I would recommend.
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Great car, great price.
Generally a good service and the staff were always friendly. My only slight grievances would be that correspondence regularly came very late in the day which meant there was never any opportunity to rectify small tasks until the following day and there has been no follow up call from any of the team since delivery. Other than that a great car at a great price.
Thank you for your 4* feedback. We're glad to hear you found our staff friendly and that you were delivered with good service and able to take advantage of a great price. However, I'm sorry you felt the team got in contact too late in the day. Quite a lot of their role is waiting for supplying dealers and funders to provide the necessary information and updates which can take a short while for the team to collate. Therefore, it can be a little later that they're able to get to the task at hand. I can see you were responded to within a short timeframe, which is great. We trust that services such as Feefo, for example, are a suitable way for customers to give their honest feedback and the sales team and customer experience champions email inbox is always open should you need any assistance but we will take your comments on board. We hope you enjoy the rest of your lease in your Polestar! Thanks, Matilda :)
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We are so grateful for your 5* review, thank you! Enjoy your new car! All the best, Courtney
Fabulous service
Fantastic…newish limited company with no previous credit but car sorted in days
Thanks very much for the lovely feedback. We're delighted that we helped find you the right car and we hope you're enjoying it! All the best, Courtney
I recommend dealing with this company
The service I received deserves seven stars.
Thank you for leaving this great feedback, we're so pleased you've had a good experience with us. All the best, Lauren.
Poor Customer Service
I've had more personal interaction when ordering with Amazon! Car delayed by 3 months, despite being a stock car and at no point, did I have a call from their Customer Experience Team. Constantly chasing for updates, eventually after reverting to Volkswagen Customer Services
Thank you for your 2* feedback, I am sorry to see that you felt you were not kept informed along your journey. I have reviewed your journey with us, I can see that the vehicle you ordered unfortunately had a main dealer recall due to airbags with no ETA just after point of order. I observed you were called to advise of the recall as soon as we were informed and there were a few calls exchanged and emails between yourself and Chris, However I do appreciate, more outbound calls could have been made to you with updates (even though we weren't offered many by your supplying dealer, despite our chases as the manufacturer at the time was not very forthcoming) At Carparison we do listen to all feedback and learn from this. We wish you many happy miles in your new vehicle
Good and professional service
The process of arranging new business lease vehicle was very professional and we were kept informed at each stage of the process.
Thank you so much for your 5* review, we are delighted that you felt you were kept informed and we hope that you're enjoying your new vehicle! All the best, Jasmine
Excellent service
The service, responsiveness and professionalism of the company was first class, from start to finish. Kira, in particular, was brilliant and I would highly recommend Carparison to anyone
Hi Andrew, thank you so much for your 5* review! We're thrilled to hear that you had such a positive experience from start to finish. I'll be sure to pass on your praise, I know Kira will be especially pleased to hear your feedback. Enjoy your new vehicle! Best wishes, Jasmine
Excellent
The lease was arranged swiftly and any questions were answered immediately. Staff were always available to speak to personally and supported through the whole process. Car delivery was also well organised with strong communication.
Thank you for your fantastic 5* review! We're so pleased to hear that the leasing process was smooth and that our team was able to support you every step of the way. We hope you love your new vehicle! Best wishes, Jasmine
Great customer service
Easy to deal with. Responsively friendly!
Thank you so much for taking the time to share your 5* review. We aim to make our process as easy as possible, so we're delighted that you found this to be the case. Enjoy your new Peugeot! Best wishes, Jasmine
Amazing service from Carparison
Nothing was too much trouble. They were always friendly and took time to understand any questions. Their service has been excellent. They've kept me informed all the way through the process and I could not have wished for anything more.
Thank you for leaving such great feedback, I'm so pleased you had a good experience with us. I hope the car is treating you well! All the best, Lauren.
Polite, efficient service. Kept me fully updated at all stages of the process.
Thank you for your 5* review! We're glad to hear you found our service polite and efficient, and that you felt well-informed throughout. If we can help again in the future, don’t hesitate to get in touch! Best wishes, Jasmine
Fantastic service, highly recommended
Lauren, Dam and other members of the team were superb, helping us through every step of the process.
Thank you for leaving such great feedback Carina, Sam and I are chuffed! We're happy you've now got your vehicle and hope you are enjoying it. All the best, Lauren.
Easy to understand
Information about the leasing of the Qashqai was informative and impartial. The allotted representative took the time to phone me and explain the details and each step up to the delivery I will be taking to family and friends when they come to look for a vehicle with a strong recommendation of Carparison
Hi Raymond, thank you so much for taking the time to share your 5* review, we aim to make our service as easy and stress-free as possible, so we're delighted that you found this to be the case. We really appreciate your recommendation and look forward to helping your family and friends in the future! Best wishes, Jasmine
Excellent Service
Dealt with Several members of staff during the purchase all very helpful and knowledgeable throughout would definitely recommend to others well done all.
Thank you so much for your 5* review, we are delighted to hear that you had a great experience with multiple members of our team. We truly appreciate your recommendation and look forward to helping you again the future. Best wishes, Jasmine