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Reviews
4.8/5
Independent Feedback based on 1988 verified reviews.
A leasing company that was a pleasure to deal with.
Carparison were a pleasure to deal with when leasing our new Genesis GV60. They were very prompt with responses, professional and kept us updated throughout the process. The car was delivered extremely quickly (approx 2-3 weeks from initial contact to car delivery). And i love my new car.
Thank you so much for taking the time to leave such a wonderful review, we are delighted that you had such a positive experience with us. We're especially glad you're loving your new car - it's a fantastic choice! Enjoy every mile, and don't hesitate to reach out if you need anything in the future. Best wishes, Jasmine
Great Service from Carparison
From the initial phone call the staff were all very professional, efficient and friendly. All went through very smoothly
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Staff we're friendly informative and clear in all their communications. Any issues that arose we promptly dealt with and also offered another option for me to choose from if applicable
Thank you for your 4 * Feedback. I am pleased to see that the your journey with us was hassle free and there were no bumps in the road, when issues do crop up our aim is to deal with them in an honest and proactive way to enable as little disruption as possible to you. We look forward to hearing from you when the time to change arises
Leasing made simple and straightforward
My first ever lease oon line. First class very easy everything just ran like clockwork a lot easier than going to a dealership. One phonecall from carparison and a couple of e mails and the car appeared on the drive. Could not have been simpler.
Hi Michael, thank you so much for leaving us this review, your kind words are much appreciated. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Could Not Be Happier
Very nice people to deal with, totally kept their word in every way.
Hi Ian, thank you so much for taking the time to leave us such a great review - we are delighted that you are happy with our service and hope you love your new vehicle! Best wishes, Jasmine
Polestar 4 experience
Simply excellent. Booking vehicle, signing of documents, delivery date all happened seamlessly
Thank you for taking the time to share your review, we're so pleased to hear that everything from booking the vehicle to signing the documents and arranging delivery went seamlessly. It was a pleasure assisting you, and we hope you enjoy your new car! Best wishes, Jasmine
Great service!
Excellent communication throughout, highly recommended!
Thank you for leaving such lovely feedback - I hope you're enjoying the car! Best wishes, Lauren.
Excellent
Excellent service, very pleasant and helpful. The deal for my leas car was excellent. Can't fault them, highly recommend Thank you Lauren for your help
I'm so pleased you had a good experience with us! Thank you for leaving such lovely feedback. If you need anything from us in the future, please do get in touch. All the best, Lauren.
Id7
Excellent service. Had a minor issue which was addressed. Smooth process. Helpful team. Would recommend.
Thank you so much for your 5* review! I'm very sorry that you had a minor issue, but glad that we could resolve this quickly for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Best wishes, Jasmine
Very good it was easy to confirm correct costing and get it ordered, follow up information was always coming though. Only one error was given the wrong Reg so had to change with my insurance company which I hope I don't get an admin charge as when the car arrived it was a different reg. Other then that all good
Thank you for your 5* review, we really appreciate your feedback. I'm very sorry about the mix-up with the registration number and the inconvenience it caused with your insurance, unfortunately Tesla did not inform us of the change. If you do incur any admin charge as a result of the change, please feel free to get in touch and we’ll be happy to cover the cost for you. Best wishes, Jasmine
Carparison offer world class service from query to delivery
World class service from the team from start to finish ordering my new lease car. I'd not heard of Carparison before this encounter but Emma was incredible, answering all my questions quickly and efficiently, over the phone and quick to respond via email too. She helped explain various bits of the agreement to me to make sure it was fit for purpose, offering a few various extras that she felt might be beneficial and not pushy on anything I wasn't interested in. I took delivery of my vehicle only 2 and a half weeks after placing my order. The car was delivered on a trailer, arriving with only 7 miles on the odometer in pristine condition. Before the car arrived, I was kept informed of the progress with regular emails from both Carparison (Getting an email of the progress every few days or so) and the car manufacturer directly, who dealt with the delivery. I'm thoroughly enjoying my new car at an brilliant price. Based on my experience with Carparison, I'd strongly recommend them to anyone considering a new lease vehicle if the deal is right. I'll certainly be giving them the first chance to offer me a great deal on my next car when it comes to renewing my lease in a couple of years.
Hi James, thank you so much for taking the time to leave such a detailed and thoughtful review - we're absolutely delighted to hear that you had a great experience from start to finish! It’s great to know your car arrived quickly and in perfect condition, and even better that you’re enjoying it at such a great price! We really appreciate your recommendation and look forward to helping you again when it’s time to renew. Best wishes, Jasmine
One of the best customer service experiences
Incredible swift service. Very efficient and communication has been excellent throughout the process of purchasing a new car. Would thoroughly recommend and use again in the future!
Thank you for taking the time to leave this feedback Naveen, we're so glad you had a good experience with us! I hope you're enjoying your new car - if you need anything in the future, please let us know. All the best, Lauren.
1st lease experience
My first lease so was a little sceptical. Kiera was amazing from start to finish. Trouble free from order to delivery great communication from all parties involved. Every step happened on the exact time and date as arrange. Would very highly recommend.
Thank you for leaving such great feedback, we're so pleased you had a good experience with us and Kira is thrilled with your kind words! All the best, Lauren.
Carparison/Polestar service
The order process was straight forward. Jasmine , the coordinator was helpful and reassuring and dealt with my queries efficiently. Good service! Many thanks
Hi David, thank you so much for taking the time to leave us such a great review. I’m really glad to hear you found the process straightforward and that I was able to support you throughout. It was a pleasure assisting you and I hope that you love your new Polestar! Best wishes, Jasmine
Very impressive car and supplier
Quick efficient service for an excellent car
Hi Charles, thank you for taking the time to leave us a 5* review. We are delighted that you thought our service was quick and efficient, and so pleased that you are happy with your new vehicle! Best wishes, Jasmine
A Stress-Free Experience Thanks to Kira
A big shout-out to Kira, who guided me through the entire process with outstanding courtesy and professionalism. What could have been a stressful experience turned out to be smooth, relaxed, and even enjoyable thanks to her support. I couldn’t have asked for better service!
Thank you for leaving such wonderful feedback Alokemeet, Kira is thrilled with your kind words! We're so pleased you had a good experience with us. If you need anything else in the future, please do let us know. All the best, Lauren.
very good. Car arrived on time in good order, apart from paint runs on petrol cap
Thank you for your 4* feedback, we are glad to hear that your journey with Carparison was very good, however we are sorry to hear the product had a defect, i have looked at your delivery acknowledgement and cannot see any markings of damage, if you get in touch with the team we will certainly reach out to your supplying dealer to advise.
Helpful from start to finish
From start to finish everyone has been helpful in guiding me through the process. What I found particularly refreshing was that when I called to ask a question or seek advice I spoke to a person and not a machine, I didn’t have to go through countless menus to get to an answer.
Hi Gary, thank you so much for leaving us this review, your kind words are much appreciated. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. All the best, Courtney
A thoroughly satisfied customer.
I have been really happy with the whole experience with Carparison, the whole process has been so easy and I have been kept updated throughout. I definitely would recommend them to friends and family without any hesitation.
Thank you for leaving such lovely feedback, we're so pleased you had an easy experience with us! All the best, Lauren.
Seamless process and delivery
Good
Thank you so much for your 5* review, we are delighted that you thought our process and delivery was seamless. We hope you love your new vehicle! Best wishes, Jasmine