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4.8/5
Independent Feedback based on 1988 verified reviews.
Great service again, third lease
Fast, efficient and conscientious
Thank you for the fantastic 5-star review and for choosing us again for your third lease! We hope you’re enjoying your new vehicle and look forward to assisting with the next one. Best wishes, Jasmine
Smooth trouble free experience
Smooth service,kept informed the entire way with emails and had several phone calls which every one gave me the answered and information I needed.
Thank you for leaving such a great review Paul, we're thrilled you had a good experience with us! I hope you're enjoying the car. All the best, Lauren.
Good all round help
Thank you for your 4* review. We are glad to see that your journey with us was smooth. We wish you many happy miles in your new car
Polestar 4 business lease
Great service throughout, was very swift process from identifying car to completion of lease agreement. Always available when had to contact the team and provided a great deal on polestar 4. There was a delay in delivery but that was not carparisons fault.
Thank you so much for the 5* review! Once again, we're sorry for the delay but so glad it all came through in the end. We hope you enjoy the car! All the best, Courtney
Excellent first time leasing experience!
A very good experience overall as it is my first time leasing a car privately. The Carparison website had all the details that I needed and it was very easy to reach out the team for support. I had many questions and Marcus Bailey was very helpful in answering all of the queries patiently. The car was delivered on time. I also appreciate the timely communication (emails and calls) to keep me updated on the overall process.
Hi Abhijeet, thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
A friendly, efficient experience
My car leasing experience was great from start to finish. Clear communication, friendly advice, efficient and helpful. The deal I got for my vehicle was unmatched across other competitors in the market.
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Excellent service.
Excellent and very professional service. Couldn’t fault them every step of the way.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Highly recommend
Absolutely fantastic, great communication throughout each step.
Thank you for your recommendation. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. If we can help with anything in the future, please do get in touch. All the best, Courtney
A small issue, but great service overall
I have had nothing hut a great service from the team at carparison. Unfortunately the dealer delivered a car that had zero petrol in the car which lead to engine failure. This was quickly resolved with the RAC. I raised a complaint and Steve from their carparison customer relations team was excellent. He addressed my issue and we worked together to get me compensation for the issues I was experiencing. I am giving carparison 5 stars for the way the handled my order from start to finish. Thank you
Hi Craig, thank you so much for the 5* review! We are sorry again for the issues you experienced on handover however, we are glad to hear this was resolved so quickly for you. We really hope you continue to enjoy your new car! Best wishes, Courtney
Great deal and kept informed all the way.
Overall, Very good. There were some delivery issues that were Polestar's fault, not Carparison's. The handover was carried out by a third party who was helpful but not 100% knowledgable about the car and he driven all the way from Bicester to Leeds. Given the choice we would have collected it.
Thank you for your 5* review, I'm glad to hear that your experience was very good and we could get you a great deal on your new vehicle! While delivery is handled by a third party, I completely understand that a more knowledgeable handover would have been helpful, especially with a vehicle like a Polestar. I'll be sure to pass this feedback onto the relevant teams to help improve the experience going forward. Best wishes, Jasmine
Very easy and straight forward
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Excellent service
Excellent service ..the staff were amazing.. quick and efficient ..vey helpful I would recommend this to family and friends and I would use this again
Thank you so much for your 5* review, we are delighted that you are happy with our service! Your recommendation means a lot to us, and we'd be delighted to assist you or your friends and family in the future. Best wishes, Jasmine
great service
excellent comms, great recommendations and timely delivery; all at a good price
Hi Mark, thank you so much for your lovely review. We're glad that we could get you a great deal on your new BYD, we hope it's treating you well! Best wishes, Jasmine
Hyundai Lease
Martyna Jaglowska was absolutely fantastic during the whole process. Their communication and assistance has been paramount to choosing the right car for me. I would highly recommend Carparison and will be a repeat customer for sure. Robert Goff
Hi Robert, thank you so much for the 5* review, your kind words are much appreciated. We're delighted that we helped find you the right car and we hope you're enjoying it! We look forward to working with you again in the future. All the best, Courtney
Efficient, easy and friendly
Very friendly, prompt responses when I had questions about the leasing and delivery process. Proactive contact keeping me up to speed. Process to lease super simple and efficient!
Thank you for leaving such a lovely review, we're so pleased you had a good experience with us! If you need anything further from us, please do get in touch. Best wishes, Lauren.
A superb service from initial contact to delivery.
the service was excellent. The speed at which the process was executed was breathtaking. I have the highest regard for the members of the team with whom I had contact.
Hi Michael, thank you so much for the 5* review! Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Great communication
The team kept the information flowing throughout the process- delivery was a bit drawn out but all happened smoothly in the end… I was pleased that the advertised price was indeed the price I got….
Thank you for your 4* review. I am pleased to hear that you were kept informed along your journey. Deliveries unfortunately are controlled by the supplying dealer and outside of our direct control. We will offer your feedback to them as we appreciate how this can sometimes remove a little gloss off the process. Its great to hear that the price you saw, you were able to achieve, we pride ourselves on many great vehicle offers at fantastic prices.
Quick and Easy process
Everything went well, but I did have to request a copy of the final, signed contract document. It would also be good to add the nominated driver's details, as this was a company car.
Hi, thank you so much for leaving us this review, we are glad to hear you a good experience with us. With regards to the signed contract, you will have received this directly from the funder upon completing the documents and it is not standard process to send this out automatically however, I have fed this back to the team. As for the additional driver for the vehicle, I will contact you directly to explain the process. Many thanks, Courtney
Recommend, very good.
I’m really pleased with how smoothly everything was carried out. I used a comparison site which led me to Carparison as they were the most competitive and gave a true reflection of the pricing labelled from my search. Easy drop down bars to help with other options. Once I’d made the plunge into the deal, I was given a dedicated person who felt with all of the financial bits and was the liaison between the car company and myself with any queries quickly dealt with. Once the finance was agreed and dates handed out they then gave you all of the details to who were looking after the agreement. At every stage the portal was updated, even with a slight delay and changes to the way the company dealt with the delivery was seamless. Very helpful staff who always answered promptly.
Hi Ant, thanks so much for the lovely review! We aim to make our process as easy as possible, so I'm delighted that you found this to be the case. Enjoy your new car, and if you ever need anything else, just give us a shout! Best wishes, Jasmine
Polestar 4 order
Very efficient service, all done electronically
Hi Robert, thank you very much for leaving a 5* review. I am delighted that you are happy with our service and it's great to know you're loving your new Polestar 4! Best wishes, Jasmine