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4.8/5
Independent Feedback based on 2083 verified reviews.
Fantastic Experience
I was more than impressed with the whole experience. All the staff were very attentive keeping in touch every step of the way.
Hi Denise - thank you for leaving such an excellent review, what a lovely message to come into this morning! I'm so glad you had a good experience with us. If you need anything in the future, please do get in touch - otherwise, happy driving! Best wishes, Lauren.
Bargain
Great experience with excellent customer service. Started process on 20th September car delivered on 14th October.
Good morning David, thank you for your the glowing review. We are thrilled that you enjoyed your experience with us and we really hope you continue to enjoy your new car. It looks stunning! Best wishes, Jasmine
Excellent service very good price and good communication till delivery my car
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Best wishes, Jasmine
Easy, quick, reliable and good pricing
Easy, quick, reliable and good pricing
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine
A brilliant service
A very easy process, from enquiry through to taking delivery
Thank you for your lovely feedback. We are so pleased you're enjoying your car and we look forward to helping you in the future! Best wishes, Jasmine
Excellent service
Excellent service throughout the journey. Easy to use website
Thank you for leaving this kind review, I'm thrilled you had a good experience with us at Carparison! Also, we appreciate your feedback on the website - our marketing and IT team will be so glad their hard work has paid off, as they work incredibly hard to make the systems easy for our customers to use. If you need anything at all from us in the future, please do get in touch. All the best, Lauren.
Great prices and service
Very efficient and friendly service. Would highly recommend.
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine
Excellent customer service and communications throughout
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
Nice and Smooth
They made the whole process very easy. Always keeping me in the picture and very professional.
Hi Ben - thank you for leaving this review, I'm so glad you had a good experience with us. If you need anything in the future, please do let us know. Happy driving! Best wishes, Lauren.
Great deal, great comms. Everything went as advised.
Great service throughout, from initial enquiry right through to delivery.
Thank you for taking the time to leave this lovely review, we really appreciate it! We're so glad you enjoyed the experience with us. If you need anything in the future, please do let us know. All the best, Courtney
Amazing from order to delivery of the car can't fault the service 👏
Great service 👏
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
Great service
Very efficient and prompt responses
Hi Roy - thank you for leaving this great 5* review, we really do appreciate it. I'm so glad you had a good experience with us at Carparison! If you need anything in the future, please do get in touch and myself or Tom will be happy to help. Best wishes, Lauren.
Good service
Very friendly and hepful.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
Excellent customer service and support
The whole team from initial contact through to delivery of vehicle were fantastic. They responded quickly, provided regular and informative updates. We were very impressed with their service and friendly, professional manner.
Thank you for taking the time to leave this lovely review, we really do appreciate it! We're so glad you enjoyed the experience with us. If you need anything in the future, please do let us know. Best wishes, Lauren.
Best deal from the best team
Easy and transparent process, amazing team and quick to answer all questions. Plus, the offer was amazing, leaps and bounds better than the next closest competitor
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine
Best leasing company we've used, highly recommend!
I have to say prob the best leasing company we have used, Simon who dealt with us was fantastic, service from start to finish was hassle free and communications/updates where perfect.
Thank you for taking the time to leave this lovely review, Simon is thrilled to receive your kind words! I'm so glad our attention to customer service shone through for you and that you had a good experience with us. If you do need anything at all, please do let us know and we'll be happy to help. Happy driving! Best wishes, Lauren.
Great service and great people.
Simon and Lauren were great, talked me through everything and answered all my questions. They made sure I got exactly what I wanted at a great price.
Thank you for leaving this lovely review, Simon and I really do appreciate it! If you need anything from us in the future, please do let us know. Happy driving! Best wishes, Lauren.
Car leasing made easy
Front start to finish - easy process and the best help on every step - thank you
Thank you for taking the time to leave this review, your kind words really do go a long way. I hope the car is treating you well, however if you need anything in the future, please do let me know. Many thanks, Lauren.
Problems are inevitable, but Carparison did their best to be helpful
They advertised a vehicle that turned out not to be available. Signing contracts turned out to be a bit of a mission. There was very little information available about the vehicle when it was delivered. In my experience, these are standard problems with vehicle leasing companies because of the level of indirection involved in the transaction: the customer deals with an organisation that does not provide either the car or the finance. However, Carparison staff did their best to be helpful and sort out problems.
Thank you for your kind and thoughtful feedback. Having reviewed your timeline, I can see your original enquiry was on an offer that the funder ended before we could secure a quote for you - which, while unavoidable, is understandably disheartening. Thank you for bearing with us while we found you an alternative! It is important that you are fully comfortable with your new car. If this wasn't sufficient at vehicle handover, we are happy to request additional support from the supplying dealership. If that is of interest, please reach out to us at contact@carparisonleasing.co.uk and we will see what we can do! Thanks again for your patience and understanding - we're all wishing you many happy miles in your lovely, new ORA. Best wishes, Sarah
Excellent service the delivery let it down slightly
From my first interaction with car parison I was 100 pleased With the service there communication is second to none they have the best deals around ordering was simple and I was kept updated with everything I will 100 percent recommend and use carnation again my only disappointment was I did not receive a call 1 hour before the vehicle was delivery as stated the car also came dirty particularly outside and finger prints all over the info screen and also a dirty trade plate was left in the back of the car the driver who delivered it didn’t seem that intrested in anything and just couldn’t wait to leave so for the delivery I have knocked it down to 4 stars other than that everything was spot on and i look forward to use them again soon
Thank you so much for sharing your feedback and for such a kind review in light of a dissatisfying delivery experience. We appreciate you letting us know as the vehicle was listed as clean on the delivery paperwork. We will refer this back to the supplying dealer as we would also expect far better. If you do need any further information on the vehicle in light of the handover, please do let us know at contact@carparisonleasing.co.uk and we will happily request this for you. We are sorry that has understandably dampened the arrival of your new Volvo and we're wishing you many, many happy miles now it is safely with you. Best wishes, Sarah
It's no problem at all and that is so great to hear. Thank you for your understanding and we look forward to hearing from you again in future. Take care for now, Sarah