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4.8/5
Independent Feedback based on 1991 verified reviews.
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Efficient and easy to deal with
Hi Martyn - thank you for your lovely feedback. We are thrilled that your leasing experience went as smoothly as could be and we really hope you're enjoying your new car! Best wishes, Lauren.
Great service, Start to Finish!
I would defiantly buy from them again. Great communication from start to finish. Everything went smoothly, very professional.
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine
Services related to car leasing are unimaginably prompt and fast than I expected. Very satisfied
Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! Kind Regards, Courtney
Excellent service
Hi Warren - thank you for your kind words, it's very much appreciated. I hope you're enjoying your new car! If you need anything from us in the future, please do let us know. Best wishes, Lauren.
Would recommend
Easy to deal with, all questions answered, open about commission etc and they kept me posted from day 1 until the car was delivered (within a few weeks)
Thank you for leaving your feedback, it means a lot to us. We are so happy that you are happy, and we hope to work with you again in future. Best wishes, Jasmine
Brilliant service
Perfect and seamless. I've already recommeded you to friends and family.
Thank you for your recommendation, Mark. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Best wishes, Jasmine
Excellent Communicated
Great communication from start to finish. The only disappointment was on delivery day when our car, scheduled to be delivered at 6:30pm(Already late into the day) was pushed back to 9:30pm. Not the fault of Carparison but definitely took the shine off receiving our new car
Thank you so much for your lovely review, Sean. And for giving us the full five stars despite delivery being later than we’d like – it means a lot. There is normally a small delay in us receiving the delivery paperwork. But when we have this, we will understand the cause of the delay. Although unavoidable delays do happen due to road conditions, this doesn’t prevent it being inconvenient or frustrating and we’re sorry this was the case for you. We do hope you love your new car and we’re always here if you need us. Best wishes, Charlotte.
Quite a few issues
I ordered the first car and waited for a delivery date only to find out that others who Had ordered their cars After me had received their vehicles and I still didn’t have a delivery date so we cancelled that order and we ordered another car pretends it had to be delivered quickly again left waiting with no delivery date until I challenged Car would arrive only To be told the car was not available. On the third attempt, everything went well
Thank you for sharing your feedback and we’re so sorry that your experience was less than perfect. I have reviewed your full timeline and can see the issues we had with car availability and then a failed PDI. So, we really appreciate you bearing with us, and I want to reassure you about how hard our team worked behind the scenes in these unlikely circumstances. Including (and rightly) significantly reducing our income in the car in a gesture to recognise the issues caused. Others may have received their car first if the car we ordered for them didn’t experience issues – cars are ordered chronologically in someone’s name but they progress from there based on the status of the car. We are unable to get the order to the point of delivery and then order the car due to funder requirements, but this does mean some receive their car earlier than those who ordered before them. We are very sorry that your experience wasn’t the seamless one we aim for, but we hope your ongoing journey is a far better one. And we’re here if you need us. Best wishes, Charlotte
Search ,select and deliver!
Sourced the vehicle I was looking for at the right price, attentive to requirements and a prompt delivery.
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! Best wishes, Jasmine
The car was delivered slightly earlier than they quoted. My brother had to wait 2 months with his lease supplier
Thank you very much for your review. We are so pleased that we were able to get your car to you in your required timeframe. Happy driving! Best regards, Jasmine
Great Team
great web site great staff team who guided me through from initial enquiry todelivery
Hi Martin - thank you for leaving this lovely review, we're thrilled that you were impressed with our service. We work hard to focus on the customers experience, so it's gratifying to hear this work pays off! If you need anything in the future, please do get in touch and we'll be happy to help. All the best, Lauren.
Good communication.
Thank you for leaving this 5* review, I'm glad you felt we communicated well. Happy driving! Best wishes, Lauren.
For an old fogie like me they were always there to answer the telephone
Always there to answer questions particularly for first time users. Friendly and very tolerant of non IT guys.
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Happy driving! Best wishes, Jasmine
Efficent ,prompt and hassle free
No hassle from placing order to getting delivery , kept fully informed throughout and all questions promptly answered. Would not hesitate to use them again . Jasmine was exceptional
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine
Would Recommend
Made contact with Carparison Leasing on the 27th August to enquire about Leasing a car, which would have been my first ever lease. Spoke with Sam over the period of a week and agreed on car. Placed order on a stock VW ID7 Tourer, it arrived on the 23rd September. Made a number of calls to Carparison over a number of weeks who at every stage were very helpful and polite, a dedicated manager was appointed Jasmine who was also very helpful. So far so good, would recommend Carparison.
Good afternoon Stephen, thank you so much for your kind review. Myself and Sam are delighted to read your feedback and we're so pleased that you're enjoying your new vehicle. Best wishes, Jasmine
Smooth from start to delivery
Tom and Steve kept me in the loop from my initial enquiry, the order was easy to complete and the updates on delivery etc made the whole process very smooth.
Thank you so much for your kind review, Mark! Tom and Steve will be delighted to hear your feedback. Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
I found them friendly and helpful. I felt that I was a valued customer.
Good afternoon Gary, th ank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
Excellent communication
Very efficient, great communication very smooth process with plenty of support if needed.
Good Morning - thank you so much for your kind review. I'm glad you had a good experience with us and felt our processes worked well - that should keep our systems manager happy! It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Lauren.
Fabulous to deal with.
Excellent service from Sam initially with the inquiry and quotation. The level of service carried right through to the delivery. Brilliant ! Love the car also.
Hi Rob - thank you for leaving this excellent review and I'm glad to see the car arrived in good condition. Myself and Sam are thrilled to hear you've had a positive experience with us! If you need anything in the future, please do let us know. Many thanks, Lauren.
Very professional and prompt service
Every time I asked a question or needed something they were.very responsive and responded immediately.
Good afternoon Sittampalam, thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Best wishes, Jasmine