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4.8/5
Independent Feedback based on 2083 verified reviews.
Professional, prompt and helpful - especially Lauren in the customer experience team and Sam Andrews in the sales team - they were both fantastic. I am leasing for the first time and I had a lot of questions for Sam - he dealt with them with a lot of professionalism and patience. Lauren was fantastic especially when there were difficulties with the delivery - she was prompt and helpful and advocated effectively and efficiently on my behalf.
Good Afternoon - thank you so much for taking the time to leave such a lovely review, myself and Sam are chuffed that you've had a pleasant experience with us. I'm so glad the car is now with you safe and sound (finally!) and I really appreciate your patience with the delivery issues we faced. If you need any further assistance with anything in the future, please do get in touch with us and we'll be happy to help. All the best, Lauren.
Very professional, efficient and excellent customer service. I had to chase down the car and your communication processes with dealer could be better. That explains one off top score!
Thank you for taking the time to leave us a review and for your four stars! I have reviewed your timeline and can see you called in for updates on a number of occasions, so I apologise that we weren’t more on top of this for you. Thank you for bearing with us during what has proved to be an extremely busy period! We really appreciate you taking the time to leave your feedback and wish you many happy miles in your new car! Best wishes, Charlotte
Perfect Delivery.
Everything went according to plan. The delivery driver was extremely courteous and helpful explaining everything about the car.
Hi Eve, we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. All the best, Courtney
Quick response to any questions. Website easy to navigate.
We are so grateful for your 5* review, thank you! Enjoy your new car! Kind Regards, Courtney
All went well, and delivered when said.
All went well, just one mistake the dealer had given the wrong reg of the car which has coursed a lot of hassle with insurance of the car.
Good Morning, Chris, and thank you for your kind review. We’re glad you felt looked after but want to apologise again for the last-minute change in registration. It does sometimes happen, but it is always incredibly frustrating and we are very sorry for the extra work involved for you as a result. I think we are yet to receive the amendment charge receipt from you, but we’ll reimburse you as soon as we do so. We hope you continue to love your e-2008 and please get in touch if you need anything further. Best wishes, Charlotte.
Excellent service and I'd highly recommend.
Everything was really good. It went very smoothly, everyone was polite and nobody tried to pressure me. The signing process was all done electronically with no difficulties and the timetable was as stated. The only slight niggle that I had was that the car was not entirely as described. The advert said that the maximum range was 319 miles, however, this was for the car with 17" wheels, mine has 19" wheels and therefore the range is in the high 200's but quite a bit less that stated. I still have given five stars as I would definitely Carparison again and would have no difficulties recommending them.
Thank you so much for your review, and we’re chuffed to receive five stars despite the niggle you mention. And sorry for the delay in our response here – we wanted to take the time to review your journey carefully. I can see you enquired both directly through our website and through a third party, so it is hard to locate what has gone wrong. We continually review our customer experience and would want nothing other than you receiving the car you wanted, expected and loved. So, we’d welcome your further insight here to ensure we are doing our best by you and all customers. Please get in touch at contact@carparisonleasing.co.uk should you wish to, and we will review your feedback carefully. However, we appreciate you bringing this to our attention at all and we wish you many happy miles in your new car. Best wishes, Charlotte
Brilliant service !
Brilliant service! Carparison were friendly, efficient and professional! Any enquiry was responded to promptly and we kept up to date the whole way through the process!
Thank you for providing your feedback. We are thrilled that your leasing experience went as smoothly as could be and we really hope you enjoy your new car! Best wishes, Jasmine
easy, quick and competitive
quick to source a car, great regular communications and a seamless order to delivery experience
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Best wishes, Jasmine
Excellent all round.
Excellent staff, all professional, knowledgeable and friendly. Great deal. Everything was clearly explained, and the process proceeded smoothly and efficiently.
We are so grateful for your 5* review, thank you! Enjoy your new car! Best wishes, Jasmine
Friendly and professional service
Nothing was to much trouble from anyone I dealt with Friendly and professional service
Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
Excellent Service, very happy!
Excellent service, from start to delivery of car.
Hi Samik, thank you for your lovely review - I'm so glad we were able to help get your vehicle to you! Best wishes, Lauren.
highly recommend
Simon and jasmine were great. Delighted
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine
Nissan quashqui e power n connecta
Everything was very well organised from start to finish 1st call was with emma 1st who was very professional and helpful was about a totally different car that i would have to wait on coming out, after a week we decided the nissan was the car we wanted did a search and carparison were by far best price, i spoke to ben this time who did a few quotes for us and answered all questions i had, was then put back to emma who finalize the offer everything and answered the same questions as i thought the price was too good to be true for the facelift version, was then put on to jasmine to fill in all other paper work and she liased with the lender and the dealer and also answered all questions i asked including same ones i asked before cause i just wanted car to be right, all in all from accepting the price signing the paperwork i had the car 10 days later, would definitely recommend and use again, only minor thing i will say that i seen a review on was the car never came with car mats, would think nissan would include car mats,
Thank you so much for this lovely review, Derek. It means a lot to us to hear such glowing feedback in such detail and I’ll make sure it is shared with the team that assisted you. We really appreciate you taking the time to do so! We are working on a solution to organise optional car mats for deals where they aren’t included as standard by the dealership. There is a bit of work to do here, but we hope it will be a feature available in the new future and are sorry it caused disappointment this time around. We are wishing you many happy miles in your new Qashqai! Best wishes, Charlotte
Very efficient company with good communication. Lease procedure completed in 2 weeks.
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
First class service
Prompt reliable supportive helpful
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Best wishes, Jasmine
Lease car
Great customer service everything went through very smoothly would definitely use them again
Good Afternoon Andrea - thank you for your great 5* review! I'm so glad you had a good experience with us. If you need anything from us in the future, please do let me know. Best wishes, Lauren.
The car I wanted at a fantastic price and delivered in under 3 weeks. With no hidden extras. All questions answered straightaway.
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Great service
Excellent service and great deal. Always speak to the same person and kept well informed. Would defiantly recommend.
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Kind Regards, Courtney
Customer service was excellent thanks Special mention to Courtney in Customer service and Simon in sales.
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Great service well facilited
Communication good, understanding process was made easy.
Hi Katherine - thank you for leaving this review, we really appreciate you taking the time to do this. If you need anything in the future, please do get in touch. Many thanks, Lauren.